The hospitality and tourism industry is one of the largest global sectors, directly connected to cultures, languages, and international guests. In this field, specialized language is not only a tool for guest communication but also the key to success in service management, marketing, and international collaboration.
The Hospitality & Tourism English course at SPT is designed with a Smart Learning approach (AI-driven Learning). Training is based on real-world scenarios, targeted exercises, and intelligent tools that personalize the learning path. This course helps hotel managers, front-desk staff, tour guides, and students to master English in a precise, practical, and career-oriented way.
Target Audience
– Hotel managers and staff
– Front-desk and customer service professionals
– Tour guides and travel consultants
– Students of hospitality and tourism programs
Course Objectives
– Improve communication skills in hospitality and tourism settings
– Master specialized vocabulary for customer service and hotel management
– Develop skills in writing professional emails and reports
– Gain confidence in communication with international guests and partners
